These comments are from an email sent to us dated January 30th: "January 30, 2011 Mr. Jerry Maier, President/CEO Recently, I had the pleasure of being a patient in both your Urgent Care on Four Seasons Boulevard, Emergency Room, and the Outpatient lab. Quite frankly, it was the best hospital experience I have ever had. The people were professional, qualified, and friendly. Now, I would like to expand on each experience. First the Urgent Care Center is very organized and efficient. I found it to be a very comfortable, and staffed by a very friendly staff. All concerned took the extra time to explain the treatment plan. Second the Emergency Room, I can’t say enough about there excellent treatment of me. The doctor, who trained in Los Angles, the Registered Nurses, who were excellent, and the support staff were absolutely fabulous. My family couldn’t get over the fact that someone offered beverages while they were waiting. Third, the Outpatient lab and admitting area is worth it’s weight in gold. I will never forget Vickie and Danielle. These two women are not only professional, but extremely friendly. Then the lab personal were able to find my veins, even though they are almost impossible to find. Hey found my veins with no pain which I appreciated very much. I would like to finish with a huge thank you to your wonderful staff. I hope you realize how special a staff you have, and try to never change this caring atmosphere. Thank You Very Much, Edward T."