Pardee UNC Health Care Emergency Response Includes Virtual Care, Free of Charge

UNC Health Care’s UNC Urgent Care 24/7 waives fees for service Friday, Sept. 14 – Sunday, Sept. 16 in anticipation of Hurricane Florence

In addition to their customary emergency response plan and protocol, Pardee UNC Health Care announced today that UNC Health Care will waive fees associated with its virtual care service, UNC Urgent Care 24/7, in anticipation of Hurricane Florence. This service from UNC Health Care provides patients with real-time access to physicians via phone, tablet or computer.

Virtual visit fees for the service will be waived for care beginning at 12:00 a.m. Friday, September 14th through 11:59 p.m. Sunday, September 16th. Patients must be physically located in North Carolina during their virtual visit as required by medical licensing regulations. The service typically costs $49 or less per visit, depending on patients’ insurance, and offers simple, convenient care from anywhere in North Carolina for non-emergency medical issues. Appropriate conditions include allergies, coughs, fever, headaches, nausea, insect bites, pink eye, sore throat, rash, vomiting and more.

Pardee activated its emergency operation plan (EOP) on Tuesday, Sept. 11 and has been in communication with state, county and local officials daily. In addition to staffing plans to address increased patient volumes, Pardee reports having essential supplies, medications, food and water to self-sustain operations for an extended period of time. “While the hospital prepares everyday for unexpected events and patient volumes, we recognize that Hurricane Florence is a serious storm and our community will likely need our services in the coming days,” said Jay Kirby, president and CEO of Pardee UNC Health Care. “We are prepared and our team is ready.” Pardee officials will continue to monitor the situation and provide ongoing updates via Facebook and Twitter.

To register and create a UNC Urgent Care 24/7 account, visit or visit the Apple App and Google Play stores to download the app to a smartphone or tablet. Patients should use the offer code UNCFLORENCE2018 from the website or app.

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