UNC Health Pardee Named a 2025 Outstanding Patient Experience Award Recipient by Healthgrades
UNC Health Pardee has been recognized as a 2025 Outstanding Patient Experience Award™ recipient by Healthgrades, the leading resource patients use to find a provider or hospital. This achievement reflects Pardee’s commitment to compassionate, patient-centered care and puts the organization in the top 5% of hospitals nationwide for patient experience for the second year in a row.
“We are incredibly honored to be recognized by Healthgrades for outstanding patient experience for the second year in a row,” said Jay Kirby, President and CEO, UNC Health Pardee. “This award is a testament to the dedication of our entire team who consistently put patients at the center of everything we do. Earning a place among the top 5% of hospitals nationwide is both a privilege and a reflection of our unwavering commitment to compassionate, high-quality care.”
About the Healthgrades Outstanding Patient Experience Award
Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for their patients during their hospital stay. As part of its annual analysis Healthgrades evaluated more than 3,000 hospitals that submitted at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys, covering admissions from January 2023 to December 2023.
To determine the recipients of the Outstanding Patient Experience Award, Healthgrades applies a scoring methodology to ten patient experience measures. These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Pardee’s Outstanding Patient Experience Award is the direct result of positive patient feedback in these critical areas.
Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and access the Outstanding Patient Experience Award Methodology. A patient-friendly overview of Healthgrades’ complete methodology is also available here.
