UNC Health Pardee Recognized by Healthgrades for Patient Experience for Third Consecutive Year

UNC Health Pardee has been recognized for the third year in a row as a 2026 Outstanding Patient Experience Award™ recipient by Healthgrades, the leading resource patients use to find a provider or hospital. This achievement reflects Pardee’s commitment to compassionate, patient-centered care and puts the organization in the top 5% of hospitals nationwide for patient experience.

“Receiving this recognition for three consecutive years truly speaks to the dedication of our entire team,” said Jay Kirby, President and CEO, UNC Health Pardee. “In earning our place in the top 5% hospitals in the nation, we remain committed to improving every day and are honored to serve our patients and grateful to be entrusted with their care.”

Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for patients during their hospital stay. For its 2026 analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from nearly 4,000 hospitals across 10 patient experience measures, covering admissions from January 2024 to December 2024.

To determine the recipients of the Outstanding Patient Experience Award, Healthgrades applies a scoring methodology to ten patient experience measures. These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Pardee’s Outstanding Patient Experience Award is the direct result of positive patient feedback in these critical areas.

Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and access the Outstanding Patient Experience Award Methodology. A patient-friendly overview of Healthgrades’ complete methodology is also available here.