Adolescent Behavioral Health

Pardee Adolescent Behavioral Health Center (ABH) is an inpatient adolescent behavioral health facility made possible through a partnership with UNC Health, the NC Department of Health and Human Services, Vaya Health, and UNC Health Pardee.

The center is a 40,000-square-foot renovated space located within Pardee Hospital in downtown Hendersonville, NC. The center includes 23 beds and is designed with and rooted in evidence-based principles that promote recovery and resilience for adolescents. It will offer a safe and nurturing environment for adolescents, including comfortable patient rooms and spaces for therapy, recreation, and education.

Pardee Adolescent Behavioral Health Center cares for adolescents ages 13-17 who are experiencing a mental health crisis and need a safe, structured place to heal. A crisis can be different for everyone, but for some adolescents and families, our facility may be useful if an adolescent is:  

  • Having thoughts of harming themselves or others
  • Experiencing intense mood changes or difficulty knowing what’s real (psychosis)
  • Hurting themselves physically (self-harm)
  • Severely agitated, angry, or exhibiting unsafe behavior 
  • Experiencing strong reactions to trauma or stressful events
  • Needing round-the-clock supervision to stay safe

Our goal is to connect with adolescents, keep them safe, and help them begin to heal and feel more in control.

If Your Teen is in Crisis

If an adolescent is in immediate danger to self or others, please go directly to the nearest emergency department or call 911.

For urgent support in a behavioral health crisis, call:

  • (888) 573-1006 – RHA Behavioral Health Mobile Crisis Response team
  • 988 – Suicide & Crisis Lifeline
  • Text HOME to 741741 to connect with a live volunteer Crisis Counselor

Our intake staff can coordinate evaluation and transfer once the patient is medically cleared.

Pardee Adolescent Behavioral Health Center

Patient Rooms

Each room is designed with healing in mind, using soothing images, comfortable colors, and safe fabrics and materials.
Pardee Adolescent Behavioral Health Center

Patient Bathrooms

Each patient room is outfitted with a bathroom, with privacy screen door and a shower, sink, and toilet.
Pardee Adolescent Behavioral Health Center Photo Gallery

Common Space

The common space is adjacent to the nurses station, and is a place for meals, learning, and activities.
Pardee Adolescent Behavioral Health Center Photo Gallery

Quiet Activity and Group Therapy Rooms

These rooms are designed to help teens feel comfortable and secure during therapy and activities.
Pardee Adolescent Behavioral Health Center Photo Gallery

Safe and Secure Spaces

The center is secured by badge access only, and is staffed by trained adolescent behavioral health specialists.
Pardee Adolescent Behavioral Health Center Photo Gallery

Treatment Planning & Family Waiting Areas

These spaces are designed for meeting with families and discussing treatment plans, with comfort in mind.

Frequently Asked Questions

Where is the center located?

The inpatient center is located within Pardee Hospital at 800 N. Justice St. in Hendersonville, NC.

For referrals and eligibility requirements, please see answers to those questions below.

If an adolescent is in immediate danger to self or others, please go directly to the nearest emergency department or call 911. Our intake staff can coordinate evaluation and transfer once the patient is medically cleared.

    What services are provided?

    Partnering with the UNC School of Medicine, Pardee Adolescent Behavioral Health Center offers patient-centered treatments and therapies in a safe, supportive environment.

    The facility provides a full range of evidence-based, trauma-informed inpatient care to help adolescents feel safe, supported, and understood, including:

    • Telehealth
    • 24/7 nursing and psychiatric support
    • Medication evaluation and management
    • Individual, group, and family therapy
    • Crisis support and behavioral coaching
    • Trauma-informed care, Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT)
    • Substance use support
    • Art, music, and recreational activities to help with healing
    • Schoolwork support and planning for a smooth return to school

    What are the eligibility requirements?

    Pardee Adolescent Behavioral Health Center offers specialized care and treatment for adolescents ages 13 to 17 who need additional support for their mental and emotional health. If a patient turns 18 while they are in our care and continued support is needed, we will work with their family to transition them smoothly into our adult inpatient program, PATHS at Pardee.

    Some families may need a different type of care than we are able to provide, or their adolescent may be experiencing additional issues that fall outside Pardee Adolescent Behavioral Health Center's scope. If we are not the appropriate facility for your child, our team will help connect families to the right level of care.

    Examples of circumstances may include:

    • Children who are younger than 13 or older than 17
    • Mental health needs that are stable and do not require intensive support
    • Serious medical issues that need specialized hospital care
    • Active contagious illnesses that could put others at risk
    • Significant developmental needs that we are not equipped to support in this setting
    • Extremely unsafe behavior that cannot be safely managed

    For more information about admission criteria, please contact us at 828-435-8370.

    What can patients and families expect?

    The typical length of stay ranges from 5 to 10 days, depending on clinical progress, treatment goals, and discharge planning needs.

    A typical day for an adolescent in the center includes a mix of groups from all therapies such as art, music, and recreation, as well as skill-building, school, meals, free time, and movement breaks.

    Throughout the day, patients will meet with their provider, maintain a medication schedule (if this is part of their plan), engage in family therapy, and have one-on-one time with their nurse and behavioral health clinician.

    Pardee Adolescent Behavioral Health Center can help with the transition back to school and support academics. With parental consent, we can provide a copy of the safety plan and consent for communication to the patient’s school. Pardee Adolescent Behavioral Health Center employs an on-site teacher, and the school can coordinate with the center to maintain academics and provide schoolwork throughout the inpatient stay.

    Nights wind down with snacks and lights out at 9:30pm.

    Family engagement is integral to recovery. Families are invited to participate in treatment planning, family therapy sessions, and discharge planning meetings. Visitation is encouraged and follows established safety and privacy guidelines. Please contact Pardee Adolescent Behavioral Health Center for current visiting hours and policies.

    What are the goals for treatment?

    We want every adolescent who enters Pardee Adolescent Behavioral Health Center to be safe, feel more stable, and have the tools they need to remain healthy long after they leave. Together, we focus on:

    • Preventing harm and keeping everyone safe
    • Reducing crisis symptoms and finding calm
    • Understanding what led to the crisis
    • Building coping skills and resilience
    • Supporting and involving families
    • Creating a plan for a safe return to home, school, and community

    Families are invited to participate in treatment planning, family therapy sessions, and discharge planning meetings.

    The typical length of stay will range from 5 to 10 days, depending on clinical progress, treatment goals, and discharge planning needs.

    Who is on the care team?

    The Pardee Adolescent Behavioral Health Center care team includes psychiatrists based at UNC Health’s flagship hospital in Chapel Hill, who will provide clinical guidance, and through secure virtual care options, work alongside specially trained therapists, social workers, nurses and behavioral health technicians at our facility.

    A care plan will be developed and implemented by a multidisciplinary team led by a psychiatrist. Depending on the care plan and level of treatment needed, the team may include:

    • Psychiatrists
    • Psychologists
    • Nurse practitioners
    • Licensed clinical social workers
    • Licensed mental health clinicians
    • Registered nurses
    • Recreational, art, and music therapists
    • Behavioral health technicians
    • Specially trained safety staff

    Pardee’s security and environmental services teams maintain a safe, comfortable environment at Pardee Adolescent Behavioral Health Center.

    The adolescent’s family is also an important member of their care team. The care plan will include opportunities for families to be involved and become more educated about how best to help the adolescent while they are in our facility and when they leave.

    What happens after discharge?

    As adolescents transition out of Pardee Adolescent Behavioral Health Center, we will work to identify the appropriate step-down options to help ensure a smooth, sustainable long-term recovery for each individual.

    Our case management team assists with scheduling follow-up appointments and linking families to community-based resources. Our clinical and administrative teammates have joined efforts with public health and community groups such as the Henderson County Behavioral Health Coalition, Blue Ridge Behavioral Health, and other providers to collaborate and support the needs of young people and families in our community.

    How do I request a referral?

    An adolescent will not have to be an existing Pardee patient to be admitted to Pardee Adolescent Behavioral Health Center.

    There are multiple avenues for a referral for an adolescent in crisis, including:

    • Emergency Department
    • Psychiatrists, psychologists, or therapists
    • Pediatricians or primary care providers
    • School counselors and school social workers
    • Mobile crisis teams
    • Juvenile justice
    • Child welfare services

    For more information about referrals, please contact us at 828-435-8370.

    If an adolescent is in immediate danger to self or others, please go directly to the nearest emergency department or call 911. Our intake staff can coordinate evaluation and transfer once the patient is medically cleared.

    Is financial assistance available?

    Pardee Adolescent Behavioral Health Center is here for our community. We do not want a financial concern to prevent an adolescent in need from seeking and receiving care. We will have an array of options that can be explored to cover the cost of services, including private insurance agreements, charity care, Medicaid, and payment plans.

    UNC Health Pardee contracts with most health insurance companies. Our team can work with patients to determine if care will be covered by insurance. Please contact Pardee’s financial services department for verification of specific coverage.

    If a patient does not have insurance, our team can also screen for financial assistance options like Medicaid and Pardee’s Charity Care program and provide an estimate.

    If a patient does not qualify for any of the mentioned programs, we have payment plans available and financial counselors who can help with any questions.

    Creating Spaces That Heal

    Help build spaces that heal with a gift to Pardee Hospital Foundation to create an outdoor therapeutic space designed for healing and hope at Pardee Adolescent Behavioral Health Center.