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Care & Treatment

  • Emergency Medicine

Urgent Care or Emergency Room?

How do you decide whether to visit the emergency room or urgent care? Check out these guidelines to help you decide.

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Advancing Emergency Care in the Region

Emergency Medicine

If you or a loved one has a serious or life-threatening illness or injury, call 911 or visit our emergency department.

Our dedicated emergency medicine physicians and team are here 24 hours a day, seven days a week to provide you and your family with lifesaving advanced emergency treatments.

We specialize in treating stroke and cardiac arrest, as well as a wide range of serious illnesses and injuries.

When to go to the emergency room

Call 911 immediately if you or someone else experiences:

  • Intense chest pain or pressure

  • A seizure lasting three to five minutes

  • A serious burn

  • Serious electric shock (such as being struck by lightning)

  • A neck or spine injury, especially if the person if unable to move or has numbness anywhere in the body

  • A head injury that results in confusion and/or fainting

  • Choking (especially if you are choking and alone)

Visit your nearest emergency department or call 911 for:

  • Pain in the jaw or arm

  • Drooping or weakness on one side of the body

  • Difficulty breathing

  • An obvious broken bone, especially if the bone has broken through the skin

  • Sudden, unusual headache

  • Deep cut or wound

  • Sudden inability to walk, speak, move or see

  • Persistent weakness or dizziness

  • Fainting

  • Heavy bleeding

  • Significant pain anywhere in the body

  • Smoke or poisonous fume inhalation

  • Severe confusion

  • Suicidal thoughts

  • Vomiting or coughing up blood

  • Persistent vomiting or diarrhea

  • High fever that isn't controlled with medication or that is accompanied by a stiff neck and headache

  • Significant allergic reaction with difficulty breathing, hives and swelling

  • Seizures

If your injury or illness is not serious and you still want medical attention right away, visit one of our Urgent Care Centers. Our Urgent Care providers specialize in:

  • Minor injuries, such as a sprains, strains, small cuts, sports injuries and potential broken bones/fractures

  • Common illnesses such as the flu, migraines, rashes, colds, sore throats, low-grade fevers and ear infection

Urgent Care or Emergency Room? 

How do you decide whether to visit the emergency room or urgent care? Here are some guidelines to help you decide.

Visit Urgent Care for: 

  • Pulled muscle or strain
  • Minor fractures that have not broken the skin
  • Small cuts and abrasions that may require a few stitches
  • Mild Asthma
  • Rash
  • Urinary tract infection
  • Minor abdominal pain and upset stomach
  • Vomiting and/or diarrhea
  • Cold and/or flu symptoms

Visit the Emergency Room for: 

  • Head or eye injuries
  • Significant fractures that have broken the skin
  • Severe bleeding and large, open wounds
  • Pregnancy concerns or treatment of infants
  • Fainting or loss of consciousness
  • Sudden change in mental state
  • Severe abdominal pain
  • Significant burns
  • Seizures without a diagnosis of epilepsy

Stroke capable hospital

We are designated as a Stroke Capable Hospital by the North Carolina Office of Emergency Medical Services. We also collaborate with the North Carolina Stroke Care Collaborative with the National Stroke Association to provide timely, quality treatment to all stroke patients.

Signs of a stroke

Use the B.E.F.A.S.T. method to recognize stroke symptoms:

  • B = Balance Is the person experiencing Sudden dizziness, loss of balance or coordination?
  • E= Eyes Is the person having sudden trouble seeing out of one or both eyes?
  • F = Face Ask the person to smile. Does one side of the face droop?

  • A = Arms Ask the person to raise both arms. Does one arm drift downward?

  • S = Speech Ask the person to repeat a simple phrase. Does the speech sound slurred or strange?

  • T = Time If you observe any of these signs, it's time to call 911.

The National Stroke Association has even more information about symptoms and effects of stroke.

RACE Program: When every minute matters

We are leading the way in the statewide RACE CARS (Regional Approach to Cardiovascular Emergencies Cardiac Arrest Resuscitation System) program to improve survival rates from sudden cardiac arrest.

RACE CARS coordinates local medical resources to provide the rapid diagnosis and high-quality emergency treatment for cardiac arrest.

RACE CARS is the largest statewide system of emergency cardiovascular care participating as a partner in the HeartRescue Project, a nationwide effort to double out-of-hospital cardiac arrest survival rates in the United States in five years.

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Pardee becomes the first Stroke Capable Hospital

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