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Pardee Urgent Care

45 Hendersonville Hwy., Suite A
Pisgah Forest, NC 28768
828 435-8100

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Pardee Urgent Care

212 Thompson St., Suite A
Hendersonville, NC 28792
828-697-3232

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Pardee Urgent Care

3334 Boylston Highway, Suite 10
Mills River, NC 28759
828-694-8100

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Pardee @Work

Pardee @Work's occupational health services are available at Pardee Urgent Care locations.

Pardee Urgent Care

Need care right away for an injury or illness, but it's not an emergency? From sprains and strains to itches and stitches, Pardee Urgent Care is here to help you feel better again fast. Pardee Urgent Care is available in three convenient locations for when you need immediate treatment and is open evenings, weekends, and all holidays.

Reserve Your Spot

Pardee Urgent Care offers the ability to “reserve your spot" up to 24-36 hours ahead. A reservation saves your spot in line at your arrival time and limits waiting at the clinic as much as possible. Please note: patients are seen based on the severity of their condition, not based on arrival or reservation time.

Wait Times

Wait times are estimates of the amount of time you may wait between registering at the front desk and being escorted to a room to start your care.

If you are experiencing chest pain, shortness of breath, or any symptoms of heart attack or stroke, dial 9-1-1 or go immediately to your nearest emergency room.

Services

With labs, digital X-rays, and other diagnostic capabilities at most locations, Pardee Urgent Care is equipped to provide immediate care for a wide range of non-life-threatening conditions.

Illnesses

  • Allergic reactions (minor)
  • Allergies
  • Athlete’s foot
  • Arthritis flares
  • Asthma flares
  • Bladder Infections
  • Bronchitis / Pneumonia
  • Colds
  • Cold sores
  • COVID-19
  • Cuts / Minor lacerations
  • Diarrhea
  • Ear infections
  • Eczema / Dry skin
  • Eye infections / Styes
  • Fevers
  • Flu
  • Gastritis or indigestion
  • Gout
  • Headaches (migraine and tension)
  • Hemorrhoids
  • Insect / Bee stings
  • Medication side effects
  • Pink eye
  • Poison ivy /oak
  • Respiratory problems
  • Ringworm
  • Sinus infections
  • Skin rashes and conditions
  • Sore or strep throat
  • Stomach flu (gastroenteritis)
  • Swimmer’s ear
  • Urinary tract infections (UTIs)
  • Vomiting

Injuries

  • Back pain or strains
  • Concussions (minor)
  • Falls
  • Fingernail / Toenail injuries
  • Fractures (minor)
  • Hand and foot injuries
  • Minor burns
  • Minor cuts and lacerations
  • Splinter removal
  • Sprains and strains (shoulder, knee, and ankle)
  • Stitches
  • Work-related Injuries
  • Wound care (minor)

Testing, Vaccines, and Other Services

  • COVID-19 and flu testing
  • Digital X-ray services*
  • Employer drug testing
  • Employer pre-employment
  • Minor surgeries
  • On-site labs
  • Pregnancy testing
  • Physical Exams
  • Sports and camp physicals
  • Strep throat screens
  • Vaccinations

Frequently Asked Questions

Do I have to wait if I reserve a spot?

Pardee Urgent Care is a walk-in clinic for immediate medical needs. Therefore, our locations experience a patient mix of reservations and walk-ins.

Pardee Urgent Care offers the ability to “reserve your spot.” Unlike appointments, which can be made months in advance, reservations can only be made 24-36 hours in advance. A reservation saves your spot and limits waiting at the clinic as much as possible. However, please note that it does not eliminate the potential of a short wait.

What may cause a wait?

Pardee Urgent Care offers a variety of services. These include:

  • Acute, urgent conditions (virus, flu, COVID-19, minor lacerations, etc.)
  • Follow-ups from previous visits
  • Occupational Health Services (pre-employment drug screens, hearing tests, PPD testing) Note: Many occupational health services do not require a provider visit and are handled by our Occupational Health Technician.

This means that not everyone is here for the same reason and may not be called in the order in which they arrive.

Why would someone who came in after go ahead of me?

Urgent Care uses a triage system to ensure that patients are treated in the appropriate order.

Order of patient flow:

  • Red Flags: patients that must be seen within 5-15 minutes of arrival
  • Reservations: patients are seen within 15 minutes of their reserved time
  • Walk-ins: patients are then treated in the order of arrival

It is not unusual for someone to come to Pardee Urgent Care with a condition that needs to be treated in the Emergency Department (ED). These conditions are what we call “red flags” that require attention within 5-15 minutes, such as breathing problems that result in decreased oxygenation, loss of consciousness, and debilitating pain. These patients may be taken back immediately due to their condition, and EMS is called to transfer the patient to the ED. While this may slow down our flow, please know that our team will provide you the same level of care.

Please note that Pardee @Work occupational health screenings are coordinated separately.

How long will my visit take?

Once you are evaluated by a provider, and tests have been ordered there may be a delay before you see anyone again.

Please rest assured that we have not forgotten you. We are working to process your specimen(s) or have your x-ray read by a radiologist, among many other things.

Doing this takes time and requires coordination with departments outside of our clinic. Some lab tests take 45 minutes for results and X-rays often take 30 minutes to be read by the radiologist and receive your report. We will check on you during this time and make every effort to keep your wait comfortable.

If you find that the wait is going to be too long for your schedule, you may speak with the receptionist to see if there is a time available for a reservation later that day or early the next morning.

Who can I speak to about my experience?

At Pardee Urgent Care, our team's goal is to provide our patients a quality experience and, if we don't, we want you to tell us right away. Please contact the clinic manager for the location of your visit and let us know about your experience.

Morgann Dyer

Daily Operations Manager

(828) 435-8103

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