What's the Difference? Allergies, Cold, Flu, Coronavirus

UNC Health Talk and Dana Neutze, MD, PhD, associate medical director of the UNC Family Medicine Center, help explain the different symptoms of allergies, cold, flu and coronavirus.

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Frequently Asked Questions

The Centers for Disease Control and Prevention provides answers about coronavirus/COVID-19.

Effective Hand Washing

Hand washing is an important part of preventing illness, but what is the best way to wash your hands? The Centers for Disease Control and Prevention explains their recommendations in this video.


The Centers for Disease Control and Prevention is the best resource for the latest information on COVID-19. Pardee UNC Health Care has created this page to provide information on our preparations, as well as tips for staying healthy.


Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. If you have symptoms like cough, fever, or other respiratory problems or you are concerned that you may have been exposed to COVID-19:

    • Contact your primary care provider directly to set up a virtual visit and guidance. Learn more here.
    • Schedule a visit at one of the Pardee Urgent Care locations.
    • If you have trouble breathing or are experiencing a medical emergency, GO directly to the closest emergency department or CALL 9-1-1 and inform the dispatcher you are experiencing symptoms of COVID-19.

    For general questions, you can call the North Carolina Coronavirus Hotline at 1-866-462-3821. All residents are encouraged to continue to follow the precautions offered by the CDC to protect themselves and others from the spread of all respiratory illness, including flu and COVID-19.

    Stay Informed - Visit CDC Site

    Take Preventive Actions

    Everyday actions can prevent the spread of respiratory viruses. Protect yourself and others with these tips:

    • The CDC recommends that people wear masks in public settings, like on public and mass transportation, at events and gatherings, and anywhere they will be around other people.
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand rub with at least 60% alcohol.
    • Avoid close contact with people who are sick.
    • Clean and disinfect surfaces and objects that are used often, such as cellphones, door knobs, and light switches.
    • Cough or sneeze into your elbow or cover your nose and mouth with a tissue.
    • Avoid touching your face.
    • If you do become sick, stay home and limit contact with others in your home as much as possible.
    • Download our flyer for these tips!

    Latest CDC Recommendation for Wearing Non-Medical Face Masks

    • Cover your mouth and nose with a cloth face cover when around others.
    • You could spread COVID-19 to others even if you do not feel sick.
    • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
    • The cloth face cover is meant to protect other people in case you are infected.
    • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing. (Source: Centers for Disease Control & Prevention)

    FAQs about Cloth Face Coverings: Read the CDC's responses to frequently asked questions about their non-medical face mask recommendation.

    Helpful Resources

    North Carolina has set up a helpline, available 24/7 and staffed by nurses and pharmacists, to answer questions about novel coronavirus/COVID-19, including symptoms, how to reduce the risk of catching it, and what to do if coronavirus is suspected. Call 866-462-3821 and press 1 for English or to ask for a language interpreter. Spanish speakers should press 2. To submit questions online, go to

    By the Numbers: North Carolina and Globally

    Additional Information


    What Parents and Families Need to Know

    Find out what experts are recommending for parents to help keep your family healthy, as well as what to do if your child has symptoms similar to coronavirus (COVID-19).

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    Older Adults and High Risk Patients

    Older adults and patients with underlying medical conditions are at greater risk from coronavirus (COVID-10) and need to take extra precautions.

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    COVID-19 Vaccine

    Pardee is currently administering vaccines to all eligible groups. To check your vaccine eligibility and to schedule an appointment click here.

    Click here to view COVID-19 Resources we created for the community. These can be downloaded and shared electronically or printed.

    Closings and Updates

    • Pardee Hospital Gift Shop is Closed

    To assist in implementing heightened visitor restrictions, some entrance hours and accessibility has changed:

    Patient Access to Hospital Entrances:

    • Emergency Department Entrance - open 24/7
    • Day Surgery Entrance - open Monday – Friday, 5:30 a.m. – 5 p.m.
    • Main Entrance (800 N. Justice St.) - open Monday – Friday, 6 a.m. – 6 p.m. Scheduled appointments for cardiac and vascular patients, wound care, pain management, radiology and labs, use the Main Entrance.
    • Fleming St Entrance - open Monday – Friday, 7:30am-4:00pm 

    Learn more.