About Your Stay


All of our patient rooms are private. If you want to leave your room for any reason, check with a nurse at the nurses' station so someone can assist you as needed.

We want you to be comfortable during your stay and offer the following amenities:


Patient rooms are equipped with televisions. In consideration for other patients, we ask that TV volume be kept low and that sets are turned off overnight. We provide basic cable as well as three closed circuit channels that provide information to our patients and visitors. These include:

  • Channel 18: C.A.R.E. channel, providing scenic images and soothing music composed to support a healing environment

  • Channel 20: Designed for the Women & Children's Center, offering programs for new parents and women's health

  • Channel 21: Information and health-related programming


Telephones are provided in every room, with the exception of intensive care rooms. Family and friends can reach you in your room by dialing 828-696-1-(your room number).

  • Local calls: Dial 9, then the number

  • Call within the hospital: Dial extension

  • Long-distance and toll calls: Dial 9, then 0, then the number*

  • Operator: Dial 0

*Long-distance calls cannot be charged to your room. You can make credit card calls or charge long-distance to your home number.

Telephones with amplified handsets and text telephones are available upon request.

Internet access

Guests and visitors have Internet access for their wireless-enabled laptops. Please connect to our guest access network.

Smoking Policy

Pardee Hospital is proud to be recognized as one of the first hospitals in North Carolina to become a tobacco-free campus. Patients, visitors and team members are not permitted to smoke inside the building or on the premises. Nicotine gum or patches will be provided to you if ordered by a doctor.

Mail, flowers, newspapers

The Pardee Hospital Auxiliary delivers mail each morning. Letters and parcels that arrive after you have been discharged are forwarded to your home. Stamps and stationery may be purchased in our gift shop. Outgoing mail may be left at the nurses' station or given to a volunteer.

Continuing care

From the time of your admission, Pardee's case management team begins planning for any continued care you may need after you leave the hospital. This team consists of:

  • Your physician

  • A case manager

  • A nurse

Your case manager will assist you and your family members in arranging any continued care you may need, whether it is at your home or in a nursing facility.

During discharge planning, our case management team considers:

  • Your and your family's wishes and needs

  • Input from your doctor

  • Evaluations of available resources throughout the country

Learn More

Find out more about how to receive the quality medical care you need in the comfort of your own home