Visitor's Guide

Pardee UNC Health Care is committed to patient-centered, safe care throughout all of our hospitals and health care facilities. Due to the growing spread of coronavirus / COVID-19 in North Carolina, and to limit the risk of exposure for patients, caregivers, and employees, Pardee will be enacting more stringent restrictions for visitors at its facilities. Learn more here.

Visiting guidelines allow for patient rest, treatment and education. Family members and friends are welcome to visit; however, patient care is our primary concern.


Room numbers for patients are available at the information desk located in the main lobby of the hospital on Justice Street. After hours, this information is available from the switchboard operator at 828-696-1000.

Children under 14 years of age may visit only if accompanied by an adult.

Please avoid visiting patients if you have a fever, cold, sore throat or any contagious diseases.

Gifts for patients

Our gift shop is located across from the main information desk on Justice Street. Visitors should check with the patient's nurse before bringing food or beverages to their loved one.

Guest beds

Guest beds are available for a fee of $25 payable at the cashier's office on the ground floor.

Vending machines

Vending machines are located outside the Orchards Cafe and the emergency department as well as in visitor waiting areas.

Waiting areas

There are designated lounge areas for visitors on each patient floor and on the main floor in the lobby.

Specific waiting areas have been designated for families of patients in the critical care units, the emergency department and surgical unit.

During certain hours, a volunteer is on duty in the surgery waiting room to keep family members informed about the progress of surgery.

Hospital Maps